Remove Employee Accounts

Archive accounts to remove terminated or seasonal employees from your active training roster and retake reminder lists.

Archive Users

To remove terminated or seasonal employees from your active users training roster, begin on the Group Management page, and scroll to the section titled “Enrolled Users”. Next, select the user that you would like to remove by clicking the box to the left of their name, then select “Archive 1 User.” (Note: You can also select multiple accounts.)

You will receive a prompt to confirm your archive user selection. If you have selected the correct user to archive, confirm your selection by clicking “Yes, archive user(s)”.

Note: This process will remove employees from your active roster, but you will still have access to their training records on the team results page. Archived users will no longer appear on your active training roster, and you will no longer receive retake reminders for their accounts.

Archived employees will no longer have access to the training platform until they are unarchived.

Unarchive Users

To reactivate an archived employee’s account, begin on the Group Management page, and scroll to the section titled “Enrolled Users”. Filter the employee field by selecting “Show Archived Users” to quickly find the account you would like to reactivate. Select the employee account by clicking on the box to the left of their name then select “Unarchive 1 User”.

You will receive a prompt to confirm your unarchive user selection. If you have selected the correct user to unarchive, confirm your selection by clicking “Yes, unarchive user(s)”

This process will reactivate the selected employee account, reinstating their access to the training platform and add their account back to your active training roster.